Frequently asked questions
If you'd like to know about something not listed here, please give us a shout!
What is going on at Christopher's and in Ptown regarding the Coronavirus?
At Christopher's by the Bay our highest priority is the safety and well being of our guests. You may notice some changes on your visit this year but be rest assured we will continue to provide an atmosphere that is clean, safe and full of enjoyment and relaxation.
Our town leadership and business community, like most of our friends and family who visit each year, are following national and state guidance. This includes extra EPA approved sanitization and disinfection procedures in all guestrooms, common areas and high touch points. It also includes maintaining social distancing in hallways, common areas and outside, developing an alternative to our traditional expanded breakfast, touchless check-in and check-out and wearing a face mask indoors in common areas. You are also required to wear a face mask on Commercial Street.
Many of our restaurants have outdoor seating have and have been given permission to reopen in a socially distant way (such as Liz's, Strangers & Saints, Patio, Pepe's Wharf, Crowne & Anchor, Jimmy's Hideaway and Fanizzi's, among others). Of course, all restaurants will still be offering take-out if you prefer.
Outdoor yoga and spin classes are being offered at the Crowne & Anchor and at the Boatslip.
Also, for those of you who love a cocktail, several places are all set up with outdoor space to enjoy the beverage of your choice. Crown & Anchor, The Boatslip, The Club, Aqua Bar, and Shipwreck Lounge are all reconfigured with comfortable outdoor spaces.
Shops are open for curbside pickup and socially distant indoor shopping and browsing.
Bay State Cruises will start their fast ferry service from Boston in June, starting out with three trips a day, seven days per week and expanding as the summer goes on.
How close is Christopher’s to the center of town?
We’re located on the east edge of the center of town perfectly situated to access galleries, restaurants, shopping and nightlife. It is a short 5-7 min walk from the ferry/bus drop off on MacMillan Wharf.
Is parking available?
We have limited paid parking available onsite. If available, you should reserve parking when reserving your room. Parking is tandem and guests are requested to leave their keys with us in case other guests need to access their cars. Should you need to use your vehicle with some frequency, we recommend that you choose to park in a nearby municipal lot where you can have free access to your vehicle.
Do you allow children?
Since Christopher’s is an environment designed to promote adult relaxation, we regret that we cannot accommodate any guests under the age of 18.
What about dogs?
Dogs are only allowed in our pet-friendly room, Picasso. Only one dog is allowed, and there is a fee. Please see more information here.
What is the best way to get around Ptown?
A car is not necessary in Provincetown and is a very impractical way to get around. Christopher’s is located just off of the main street and the town is very walkable. A great option is to rent a bike.
What’s the best way to get there?
We’re at the tip of Cape Cod about 125 miles from either Boston, MA, or Providence, RI. You can get to Ptown by car, ferry from Boston, bus or plane from Boston. Some folks even bike all the way! See our Getting Here page for more info.
What if we have to cancel our reservation? How much is my deposit?
Visit our Rates and Reservations page for full information on deposit and cancellation policies. We offer a Non-Refundable Rate and a Refundable Rate. The Refundable Rate is only offered during certain times of the year.
If you have a Non-Refundable Rate: Your reservation will be fully pre-paid and will not be refundable. It is, however, changeable. You may change your reservation up to 14 days before arrival without penalty. You may rebook for any date within one year of your arrival date, subject to availability. Different rates and restrictions may apply, and if you select a room with a lower rate, you will not be refunded the difference. If the rate is higher, you will need to pay the difference to confirm your new dates. If you have to change your reservation within 14 days of arrival or if you are a no-show, you will forfeit your payment.
Online Travel Agent (OTA- Expedia, Hotels.com, etc.) reservations are 100% non-refundable regardless of the date of reservation and cancellation.
We highly recommend that all guests obtain trip cancellation insurance. You may shop for insurance at www.insuremytrip.com.
All cancellation fees are subject to tax in the state of MA.
We only accept Visa/MC/AMEX and cash for payments.
When can I check into my room? When do I need to check out?
Check in time is normally between 4-6pm. If you arrive prior to 4pm, we’re happy to check you in if you’re guestroom is available. If not available, leave your bags with us, go enjoy Ptown and your room will be ready at 4pm. If you’re arriving later than 6pm, please let us know and we’ll make accommodation for your late arrival.
Checkout time for guests and their cars is 11am. Guests may request a late checkout of 4pm ONLY if it is available. There is a $75 charge for late checkouts.
If you’re staying in town for the day and we cannot accommodate you and your car at Christopher’s, your options include street parking, town municipal parking lots and privately owned parking lots.
Is smoking/vaping allowed?
No. Christopher’s by the Bay is an entirely smoke-free and vape-free property.
Do you have any rooms with two beds?
All of the guestrooms at Christopher’s by the Bay contain only one bed with occupancy of one or two guests per room. Rooms on the first and second floor with private baths have queen size beds. Rooms on the third floor utilizing the multi-user shared bath each have a full size bed.
Are there minimum stay requirements?
Typically for high season we have minimum stay requirements of four nights for weekends and three nights for weekdays. Weekends in May, June, September and October generally have a two night minimum. There may be longer minimum stays of five or seven nights for holidays and special events regardless of time of the year.
Is there internet access?
We have complimentary wireless internet (wifi) available throughout the bed and breakfast and patio.
Do you have air conditioning?
All of our guestrooms have seasonal air conditioning. There is one individually controlled window unit in each guest room.
What are some of your other amenities?
For the comfort and enjoyment of our guests, we offer daily housekeeping, free local phone calls, fine soaps, body wash and shampoos, luxury linens and duvets, personal refrigerators (some rooms), beach towels, ice, concierge services, cable flat screen TV’s, wireless internet, an outdoor firepit on cooler evenings and an expanded continental breakfast.
What’s for breakfast?
We offer an expanded continental breakfast served from 8 to 10:30am each morning: baked goods, cereal, yogurt, coffee, juice, an assortment of teas, fresh fruit and granola.